Free Shipping on Orders over $29
All our products are in stock and ready to ship. However, if a product happens to be running out of stock and we cannot fulfill all your items at the time of purchase we will notify you immediately by email. Per your preference, we can fulfill the available products to you and either refund you the difference or keep your order open to await restocking of the back-ordered item. Please refer to our refund policy.
Which countries do you ship to?
We can ship molds and the resin handiworks to the countries below:
* The United States, excluding Alaska, Hawaii, Puerto Rico, Guam, APO/FPO addresses, PO box addresses and Amazon addresses.
* The United Kingdom, excluding the overseas territories.
* Germany, France, Italy, Spain, Netherland, excluding the affiliated islands of these countries.
We can ship resin and colorants ONLY to the United States, excluding Alaska, Hawaii, Puerto Rico, Guam, APO/FPO addresses and Amazon addresses.
We do everything we can to process and ship the order as fast as possible. Our warehouse keeps our products in stock and ready to ship your order quickly. Please allow 1-3 days for us to process the fulfillment.
Once the shipping carrier picks up your order, you will be messaged the shipping carrier's tracking number via email.
How long does delivery take?
Most of the items usually needs 7-15 business days.
Epoxy resin, colorants and resin tables might take 10-20 business days to be delivered.
Will you have tracking numbers?
Yes, all packages will have tracking numbers.
How will my delivery be shipped?
Usually USPS functions as our logistics partner to ship out IntoResin products. They will deliver the goods to our customers in good condition.
Special note: We require signatures at the receipt of delivery to ensure you received your product and assist in the prevention of fraud.
Please understand, reasonable shipping delays due to carrier delays are out of our control. They are not good reasons for cancellation.
I ordered more than one item. Will they all be delivered at the same time?
We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together due to different shipping options or different inventory levels, depending on the product. Once an item has been shipped, you will receive a shipment notification email.
Can I change the delivery address of my package or cancel the order after it has been shipped out?
Unfortunately, we cannot change the shipment nor cancel the order once the product is en route.
What do I need to do when I received a different product than what I ordered?
Please contact IntoResin customer support at firstname.lastname@example.org.